Social Commerce OS
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Retail team managing sales on laptops and phones

Social Commerce OS

Sell on WhatsApp & social. Run the back office in one place.

Orders, AI inbox, store sync, couriers, and books — without juggling six tools.

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Built for sellers who close deals in chat.

Most “ecommerce platforms” assume a cart and a checkout page. Real social sellers live somewhere else: a WhatsApp thread at 11pm, an Instagram comment asking for size M, a COD parcel that never got collected.

Social Commerce OS is the operations desk for that world — one workspace where chat sales, store sync, shipping, content, and accounting stay connected instead of living in separate apps and spreadsheets.

Person messaging customers on a smartphone

What a normal day looks like inside the OS.

Everything below already exists in the product — not a roadmap slide. Log into the demo workspace and follow the same path.

  1. 01

    A customer messages on WhatsApp

    The Meta Cloud API webhook lands in your workspace. The AI agent answers FAQs from your knowledge base, shares order status, or walks them through a draft order. When the chat needs a human, one click takes over — with full customer history in the side panel so you know if they are new or returning.

    WhatsApp-style mobile messaging on a phone

  2. 02

    The order enters your pipeline

    Whether the sale started in chat, on Shopify, or WooCommerce, it shows up as a real order: line items, COD or prepaid, address, and status. Move it new → confirmed → packed → shipped → delivered. Confirming posts a journal entry automatically so the books stay honest without a second login.

    Customer checking out with a card at a counter

  3. 03

    You book a courier and keep posting

    From the order screen, book Manual, TCS, or Leopards, capture shipping cost, and watch the tracking board. Meanwhile the social calendar publishes the Instagram drop you scheduled last night — comments and DMs land in one engagement inbox so marketing does not leave ops behind.

    Courier handling parcel packages for delivery

Six modules. One workspace. They already talk to each other.

Confirm an order and accounting posts. Book a courier and the shipment status feeds the order. WhatsApp can create the sale. That is the product — not a plug-in zoo.

01

WhatsApp AI

Inbox, knowledge base, order-taking agent, human takeover.

 02

Orders

Pipeline, COD, returning-customer history at the point of action.

 03

Stores

Shopify OAuth & WooCommerce sync for products and orders.

 04

Social

Calendar, composer, media, engagement inbox, 8 platforms.

 05

Couriers

Book, track, poll status; shipping cost hits the books.

 06

Accounting

Double-entry, auto journals, P&L, COD aging reports.
Read the full product breakdown →
Analytics dashboard on a laptop in a workspace

Demo workspace is already seeded.

Orders, a WhatsApp thread, social calendar posts, courier shipments, and journal entries are ready the moment you sign in — so you can judge the product by clicking, not by imagining.

owner@demo.com · password

Enter demo Platform features